Why Culture Matters

We have a saying here: “we design our culture like we design the product.” Culture is the most important foundation for a successful company. A great culture provides the context for people to deliver their best work.

Our Culture

*"A company becomes the people it hires and not the plan it makes." - @vkhosla*

Culture is a set of shared values and principles. Everyone on the team is responsible for maintaining the culture as the best cultures derive from actions we take. We break our culture down into the following:

Core Values

Below are our values, the specific behaviors and skills we care about most. The more these values sound like you, and describe people you want to work with, the more likely you will thrive at Otis.

We hire team members who resemble GRIT. “Grit is number one. It’s foundational to everything else. You will encounter failure after failure after failure, and frustration after frustration. The people who become better the harder things get are the ones that are going to fly.”

Here are our core values:



This is what we expect of ourselves, in terms of how we act, how we make decisions, and how we ultimately win.